Services

Consulting

At AJNEYA we assist you to understand the best solutions for your RFID needs. Starting with top management, we help them understand and come up with strategy to leverage RFID technologies for providing their companies with the global competitive edge required in an environment of improving efficiencies. We help middle level management come up with implementation strategies and plans to provide the best solutions for their needs. We help technical management to come up with technology and support plans to ensure the best technologies are leveraged for implementation from a cost and functional perspective. AJNEYA will demonstrate the benefits of RFID deployment and explain the different variables involved along with the approach and the cost. We then help validate the approach via a proof of concept plan. If required, a pilot is run to identify and demonstrates the intelligent solutions and offer optimizations to existing and new processes.

Site Survey

The deployment of radio frequency identification systems needs a thorough understanding of the scale of operations where the technology has to be put into place. Since RFID is not plug-n-play, it becomes important to develop a preliminary understanding of the challenges of the environmental factors for a technology solution. An important preliminary RF assessment is conducted to help the experts acquire an understanding of the potentially challenging RF characteristics of the building/environment that may be present. The implementation team can then chart a deployment plan for the project.

Customized Solutions

AJNEYA can help you select the proper system consisting of tags, readers, antennas and software, and integrate your overall system. If required, we can create custom, innovative solutions to meet the customer's special needs. The technology involves expertise in both overall systems architecture and design, and the hardware and software components including networking. Particular attention is paid to the aspects of scalability as part of the overall integration of the technology solution.

The AJNEYA team can integrate both customized and standardized RFID solutions to deliver the value desired by the customer.

System Integration

Each company has different and sometimes unique requirements for automatic identification of their assets, personnel or physical, Any RFID deployment should be able to adapt to the existing systems in the company. The team at AJNEYA works closely with the system analysts of the existing corporate systems to ensure total compatibility and adaptability between the systems. Together the two teams can also determine if an enhancement or change is needed in the existing system.

Deployment

Deployment of solutions is not limited to technical expertise, it also involves logistics like wiring (the antennae wire with appropriate characteristics is needed) and hardware installation. In some cases it may also involve the automation of processes for the first time. After the system has been developed and tested out, the deployment team sets about tagging objects, installing readers, setting up the network and testing it all out.

Training

In order to help our customers adapt seamlessly to the deployed RFID processes, we offer to train them on site. The training educates them about the benefits and limitations of RFID, how to take best advantage of it, what kind of information an RFID system can provide, and how it can be used to make processes more efficient. The training program also focuses on the utilization of the deployed equipment. In short, training enables you to get the most out of your RFID system.

AJNEYA offers training hands-on, on the interface, as well as on the software and hardware packages. Depending on who gets into it at what level, we scale the training programs for everyone from supply chain executives to policy makers.

Maintenance, Testing & Customer Support

Customer satisfaction is of primary importance to AJNEYA. We understand the importance of a seamless transition to an RFID enabled system without disruption. Therefore, we extend the customer support infrastructure to provide timely maintenance and intelligent response to any problems.

The support service is delivered at the schedule suitable to the customer. This can be provided at any time of the day by sending e-mail, posting a query on a Website or making a simple phone call. We also try to ensure that the same individuals respond to a particular customer's need so that over time they can understand the customer's business and proactively resolve their particular issues.

Where the systems support it, our engineers can remotely test your systems and access them to diagnose problems. This makes the turn-around time for support much shorter.